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Our COVID-19 Safety Pledge & Updates

What We're Doing To Protect You & Your Family

a person standing on a boat wearing a mask

At Jamie’s Whaling Station, we are committed to not only giving you the most enjoyable tour but also the safest experience regarding Covid-19. We have put together extensive Covid-19 Policies & Procedures to keep you and our staff safe throughout your entire experience. These policies & procedures continue to evolve based on the guidance of public health authorities including the Government of Canada, the Province of British Columbia, Transport Canada, & WorkSafe BC.


UPDATE: August 24, 2021

As of Wednesday, Aug. 25, 2021, masks must be worn in all indoor public spaces throughout B.C. to help slow the transmission of COVID-19 as B.C. prepares for the fall and respiratory illness season. When entering our offices, please wear your mask. You’ll also be asked to wear your mask indoors on any of our cabin vessels.

BORDERS

The federal government of Canada has recently announced that they will be opening our borders to fully vaccinated international travellers on the following dates:

USA: August 9, 2021

Rest of World: September 7, 2021

For further details follow the Government of Canada’s official releases and guidelines: https://tinyurl.com/55bw3758


Cleaning, Sanitizing, & Disinfecting
Our crew constantly clean all high-touch surfaces throughout the day in both our offices and on our vessels throughout the tours. All Personal Floatation Devices (PFDs) will be disinfected after every use.

Hand sanitizer will be available throughout your tour experience in all offices and on all vessels.

Employee Health

All employees are required to understand and sign our one-time health declaration that declares that they:

  • Do not have a fever, cough, or shortness of breath
  • They have not come into close contact with someone who has tested positive for COVID-19 or who has been ordered to self-isolate in the past 14 days
  • They have not returned from travel outside of Canada (including USA) in the past 14 days

All staff will also be required to have a temperature reading upon checking in for work at the beginning of their workday.

Contactless Check-in

We have updated several of our check-in processes to make your check-in experiences both quicker and safer. Our reservations system allows guests to pay for their tours in advance. In addition, guests will also be able to fill out their required waiver forms prior to arrival or on their own devices when checking in for a tour.

Private Tours

If you wish to take a tour with your bubble only, we’re happy to offer you that option. Please fill out the Private Tour request form here: https://www.jamies.com/private-tours/ Please contact us at least 24-hours prior to your desired departure time.

Service Specific Notes

Due to Covid-19, there will be some minor changes to your experience with Jamie’s. These include:

  • Removal of coffee & tea service in our offices and on our larger vessels
  • Blankets will not be available on our large vessels, so please dress warmly.

Cancellation Policy

For the safety & wellbeing of every guest, should you begin to feel ill we ask that you do not check-in for your tour at our offices. Instead, please contact our offices (Tofino: 250-725-3919/Ucluelet: 250-726-7444). Our team will fully refund your purchase. We ask that you let us know as soon as possible for any reservation changes.

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